CGI-sponsored GTNews survey reveals major challenge for corporate banks—declining client satisfaction (part 2)

This CGI blog post explores how technology can address declining corporate client satisfaction in banking.
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CGI Perspectives


CGI Client Global Insights

The 2019 CGI Client Global Insights present the findings from our face-to-face interviews with 1,550 executives across 10 industries and 7 regions. These leaders cite a combination of becoming digital to meet customer expectations and fundamental IT modernization as drivers for their plans.

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Innovation at CGI

To thrive in the digital world, enterprises must operate in an agile manner, and continuously unlock innovation at pace and scale. Because successful digital strategies rely on people and culture as much as technology, the foundation of CGI’s innovation approach is our proximity to clients.

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CGI's Insights to Action

CGI’s Insights to Action report presents the insights shared by more than 1,550 executives across 10 industries and the actions we are taking to help clients achieve business outcomes in a faster and more holistic way.? Learn how we're helping clients become digital through end-to-end services.

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Thought leadership

smart-energy-international
smart-energy-international

Smart Energy International interview on 2019 CGI Client Global Insights: becoming a utilities leader according to utilities themselves

CGI Vision 2021: Energy consumers drive the digital utility of the future

CGI Vision 2021: Energy consumers drive the digital utility of the future

Client Global Insights: Digital strategies expand, but progress is taking time

CGI Client Global Insights 2019
Annually, CGI leaders around the world meet face-to-face with business and IT executives to gather their perspectives on the trends affecting their enterprises, including business and IT priorities, spending and ...

2019 CGI Client Global Insights

Annually, CGI leaders around the world meet face-to-face with business and IT executives to gather their perspectives on the trends affecting their enterprises, including business and IT priorities, budgets and ...

2019 CGI Client Global Insights for Insurance

In 2019, we conducted in-person interviews with 119 client executives in the insurance sector who cite digital servicing expectations, regulatory compliance, cost management, cybersecurity and emerging technologies as dominant drivers ...

2019 CGI Client Global Insights for Retail and Consumer Services

In 2019, we conducted in-person interviews with 153?client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate data insight and omni-channel services as the driving ...

2019 CGI Client Global Insights for Manufacturing

In 2019, we conducted in-person interviews with 167 client executives in the manufacturing sector who are focusing on cybersecurity, digitization, data integration, Industry 4. 0 and customer centricity.
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CGI Client Global Insights

The 2019 CGI Client Global Insights present the findings from our face-to-face interviews with 1,550 executives across 10 industries and 7 regions. These leaders cite a combination of becoming digital to meet customer expectations and fundamental IT modernization as drivers for their plans.
See more